1)Shipping Companies:
We support shipment by"air mail",Different countries and different order quantity. we send by different air mail.because some air mail arrive your country will faster for shipping. please leave you post code and your phone number in you order. for shipping safe.If you need help selecting a fast and reliable shipping company, please contact us direct and we will do our best to help.
2)shipping time:
-Usually, The item will sent out within 2 - 5working day by International Air Mail upon payment cleared.
The shipping time is not guaranteed. Sometimes it may has a little delay, such as Customs check packages strictly.
If your don't accept the shipping time ,Please don't bidding
International Buyers - Please Note:
1). Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
2). Please check with your country's customs office to determine what these additional costs will be prior to bidding ying.
3). Please note your Telephone when your payment.Telephone are must for international express shipping.
4).Buyers' Information:
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties.If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
1.Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2.We back our commitment with superb service, 100% full money back and a customer
satisfaction guarantee.
3.I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
4.My goal is to make sure you are a happy customer and pleasant shopping with us.
If you have any questions, Please contact us by email so that we
Business Hours: Sun-Fri 10:00-18:00 (China Time GMT+8:00)
If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating star of 5.
If you plan to give us a neutral/negative feedback, please write to us immediately so that we can do our best to resolve your problem
We are happy to replace or refund faulty goods and aim to resolve any issue quickly and to your satisfaction or money refund
1.Receive the wrong item
2.Your don't receive the item
3.Your don't satisfaction the item quality
4.Parcel Lost
Please let us know ,We will give you a 100% satisfactory solution
We will not accept returned items more than 21 days after delivery.
If the item is returned because the buyer refused to sign or incorrect address or unclaimed goods, buyer needs to responsible for all return & re-send postage fee.
Note:
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response.
If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback.
3.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.